Basics of mangement
Previous year question paper with solutions for Basics of mangement May-2017
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Question paper 1
Q1. Do any fifteen of the following:
a) Who was the father of scientific management?
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Read moreb) IPR stands for______
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c) TQM stands for______
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d) CRM stands for______
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Read moree) NPV stands for______
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Read moref) IRR stands for______
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Read moreg) JIT stands for_____
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Read moreh) HRD stands for______
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Read morei) A systematic care of machines and equipments is known as________
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Read morej) The taxes which are paid to the Government directly by an assesses are called _______
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k) Labour welfare is concerned with the welfare of______
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l) ______ inspires people to give their best performance.
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Read morem) ______ is the activity of influencing people to strive willingly for attainment of group objectives.
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Read moren) Positive attitude person always think______
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o) ______ is the process of getting people together to accomplish the desired goal.
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Read morep) Planning, organizing, directing, staffing, controlling is the function of _______
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Read moreq) ______ is the process of looking ahead.
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SECTION-B
Q2. Do any six of the following questions:
a) What do you understand by customer satisfaction?
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b) What are differences between Marketing and Selling?
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c) Explain types of incentives?
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d) What is the difference between Leader and Manager?
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Read moree) Describe the qualities of a good leader in detail?
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Read moref) Explain the factors which affect motivation?
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Read moreg) Describe the need of professional ethics?
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Read moreg) Describe the need of professional ethics?
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Read moreh) Describe the concept of Departmentalization and its advantage?
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Read moreSECTION-C
Q3. Do any three of the following questions:
a) Explain Maslow's Need Hierarchy Theory of Motivation in detail.
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Read moreb) Define method for good Customer Relationship Management.
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Read morec) Describe advertising media in detail.
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Read mored) Describe the importance of healthy work culture in organization.
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e) Define Management and its functions in detail.
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