Solved question paper for BM May-2017 (DIPLOMA automobile engineering 6th)

Basics of mangement

Previous year question paper with solutions for Basics of mangement May-2017

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Question paper 1

  1. Q1. Do any fifteen of the following:

    a) Who was the father of scientific management?

    Answer:

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  3. b) IPR stands for______

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  4. c) TQM stands for______

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  5. d) CRM stands for______

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  6. Read more
  7. e) NPV stands for______

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  8. Read more
  9. f) IRR stands for______

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  10. Read more
  11. g) JIT stands for_____

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  13. h) HRD stands for______

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  15. i) A systematic care of machines and equipments is known as________

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  17. j) The taxes which are paid to the Government directly by an assesses are called _______

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  18. k) Labour welfare is concerned with the welfare of______

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  19. l) ______ inspires people to give their best performance.

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  21. m) ______ is the activity of influencing people to strive willingly for attainment of group objectives.

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  23. n) Positive attitude person always think______

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  24. o) ______ is the process of getting people together to accomplish the desired goal.

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  26. p) Planning, organizing, directing, staffing, controlling is the function of _______

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  28. q) ______ is the process of looking ahead.

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  29. SECTION-B

    Q2. Do any six of the following questions:

    a) What do you understand by customer satisfaction?

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  30. b) What are differences between Marketing and Selling?

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  31. c) Explain types of incentives?

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  32. d) What is the difference between Leader and Manager?

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  34. e) Describe the qualities of a good leader in detail?

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  36. f) Explain the factors which affect motivation?

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  38. g) Describe the need of professional ethics?

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  40. g) Describe the need of professional ethics?

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  42. h) Describe the concept of Departmentalization and its advantage?

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  44. SECTION-C

    Q3. Do any three of the following questions:

    a) Explain Maslow's Need Hierarchy Theory of Motivation in detail.

    Answer:

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  46. b) Define method for good Customer Relationship Management.

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  48. c) Describe advertising media in detail.

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  50. d) Describe the importance of healthy work culture in organization.

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  51. e) Define Management and its functions in detail.

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