Solved question paper for MIS May-2017 (BCA 4th)

Management Information Systems

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Question paper 1

  1. Section-A

    1. Briefly discuss the role of information system in organisation.

    Answer:

    Role of information system in organization:- Its role in in running an organization is to sport that key aspects.

    Such as communication Record Keeping decisions making data analysis and more.

    Following are the major role of an information system in an organization:-

    1. Decision making:- A manager may need various report business document analyse and direct communication in order to get prepared for making an effective decision.

    Decision making is one of the extension management task full stop manager get informed via information system oral communication and possibly in another way.

    1. Strategic information system:- to help the organization and to gain the strategic advantage over competition it applies information technology with the Fame product service and business process.

    2. Knowledge management system:- It is knowledge based information system to support organization.

    3. Operation management:- It focuses on an operational managerial application in support of business function like accounting and marketing.

    4. Executive support system :- This is a system that provide critical information in a wide range of internal and external source in the easier way to display to manager and executive.

    It is a reporting tool that provide quick access to to report coming from all levels of organisation and departments such as accounting human resource and operations.

    So we can say that information system is an important part of business organisations.

  2. 2. What are the various quality attributes of good information?

    Answer:

    The information we receive or provide to other must be very good quality.

    There are some attributes that affect the quality of the information:-

    1. Consistency:- no matter where you look in the database you won't find any inconsistency in your data.

    For example :- payment system show that a person made five purchase in the month full stop in CRM system contains the same information.

    1. Accuracy:- the information your data contains correspondence to reality.

    For example customer name is a exactly how it reflect in your CRM.

    1. Completeness:- All available element of data have towed in your database

    Example:- you must know about the date of birth of your customer.

    1. Accessibility:- Data is accessible and it's possible to to introduce changes.

    Example:- you can truck down the change made in your customer data record.

    1. Uniqueness:- a data record with specific detail appears only once in the database.

    Example:- you have only one record for your ecustomer. There is no any chance of miss match data.

    1. Timeliness:- Aata represent reality within a reasonable period of time with standards.

    Example:- It is someone inform that his name is Mis on 2020. The customer's name was corrected in the same day.

    So above are the attribute of high quality information for stop the information that is input into a database to be perfect as well as accurate.

  3. 3. Discuss briefly the various type of system with relevant example. 

    Answer:

    Different type of system

    1. Physical or abstract system:- Physical system tangible entities that may be state or dynamic in nature.

    That may be state or dynamic in nature. Abstract system is non-physical.

    The Abstract is capitalization of physical situation for stop

    1. Subsystem and super system:- Super system consists of all the object attribute and relationship necessary to Accomplish and object an objective given a number of constraints.

    Subsystem:- super system are similar system within a system super system delete extremely large and complex system.

    1. Permanent and Temporary system:- Temporary system is one having a short time span.

    A permanent system is a system including for a time span that is long relative to the operation of human.

    1. Open and close system:- closed system is isolated from environment influence.

    Open system is found in the outer environment.

    1. Deterministic and probabilistic system:- Probabilistic system is one in which the the accuracy of event cannot be perfectly periodic.

    A deterministic system is one in which the accuracy of All event is perfectly periodic table.

    1. Natural and manmade system:- Man-made system are that system that are made by mans.

    System that is naturally developed our natural system.

    1. Man made information system:- Information system is BS for interaction user and analyses. it determines the nature of relationship among decision maker.

    Information system may be defined as a set of devices producers and operating system designs.

    So above the different type of system and their examples.

  4. 4. What are the various components of mis? 

    Answer:

    Components of MIS:- MIS is made up of different five components must work together to achieve business objectives.

    1. computer hardware:- It is a physical technology work with information.

    Hardware of both types small and large.

    Hardware also includes Peripheral device That worked with computer such as keyboards etc.

    Internet influences the interaction human and computer.

    1. Computer software:- Software can be divided into two types system software and application software.

    Primary piece of system software is operating system. Such as window IOS which man manage the hardware operation.

    Application software is designed for specific task such as handling a spreadsheet creating a document or design a webpage.

    1. Databases and data warehouse:- Database is a place where data is collected and from which it can be e bike wiring it using one or more specific criteria.

    A data warehouse contain all of the data in whatever from the an organization need.

    1. Telecommunications:- It connect the hardware together from a network.

    Connection can be formed through wire such as fiber optics Wi-Fi and internet cable.

    Networks are classified into LAN, WAN and MAN.

    1. Human resources and producers:- the people that are needed to run the system and the producers they follow so that the knowledge in huge databases are data warehouse can be turned into learning that can interpret what has happened in the past and guide future action.

    It is the most important component of information system.

    So all of the above component work together to achieve business objectives people these are the user who use the information system to record the day-to-day business transactions.

  5. Section B 

    5. What do you understand by decision making? what are the method of choosing among alternatives?

    Answer:

    Decision making process

    1. Identify the process :-To identifying the problem it is essential to first recognized that a problem exists. There are three stage of identifying a problem scanning categorization and analysis.

    2. Identifying resources and consistent:- once the problem is identified and Diagnosed the manager should identify the resource and constraints review the problem. People Mani material time anything can used to solve the problem. on the other hand consistent are the factor that limit manages a food to solve the problem.

    Organization generally face more than one problem at a time problems complete for manager attraction. For the best care resources of the organization.

    1. Generating alternative solutions :- This step would be to generate flexible alternative to the problem. Manager should not take any major decisions without exploring all the possible alternative.

    Generating a number of alternatives allow demon to richest the the Temptation of finding a speedy solution to the problem.

    1. Evaluating alternative:- Alternative should be evaluated in order to see how effective it would be full stop generally there are 5 criteria on the basis of which alternative are evaluated flexibility quality acceptability cost and ethics.

    Alternate tips that do not seen flexible should not be considered any further.

    1. Selecting an alternative:-It involves selecting the best alternative.

    Three basic user approaches by managers are

    1. Experience

    2. Experimentation

    3. Research and Analysis

    1. Implementing the decision:- Implementations of selected alternative must be properly to achieve the objective. It is possible for good decision to become the effective due to poor implementations.

    2. Monitoring the decision :- Managers are required to monitor the process of implementations of the decision so as to make sure that everything progressing according to plan.

  6. 6. Explain Waterfall model with a diagram. 

    Answer:

    Waterfall model:- In this model each phrase must be completed before the new phrase can being and is no overlapping in the phrases.

    Waterfall approaches is divided into separate phrases

    The outcome of one Press Act as the input for the next phase of sequentlly.

    Requirement:- the first phase involves understanding with lead to decide and what it function purpose etc. Here the supreme vacations of the input and output for the final product are studied and marked.

    System design:- system design is prepared and specification from the first phase are studied in this phases.

    system design helps in specifying hardware system requirement and also help in defining overall system architecture.

    Implementation:- with input from system design the system is first developed in a small program called units which are are integrated into next.

    Integration and testing:- all the unit developed in the implementation and integrated into system after testing of each unit.

    Software designed need to go through consistent software testing to find out if there is any e error does not face any problem during the installation of the software.

    Deployment of system :- the product is deployed in the customer's environment once the functional and non functional testing is done.

    Maintenance:- after installation maintenance take place. It involves making modifications to the system for an individual component to attribute to improve performance.

    So this is a complete Waterfall model with diagram and different phrases.

  7. 7. What are the application of financial mis? 

    Answer:

    Financial application:- It is a software program that facilities the management of business processes that deal with money.

    Type of financial application include

    1. Accounts payable software:- allow a business to stay on top of the outstanding payment and make sure all payment are made correctly and on the time.

    2. Accounts receivable software:- It allow a business through efficiently merge customer activity and Automotive invoice processing to ensure timely revenue collection.

    3. Bank reorganization software:- Simplicity the most lyric organization process for the business by integrating bank integrating bank account automatically identifying unrecorded transaction locating different bank statement and journal ledger.

    Bill of material software :- It is used to track production cost and accurately compare it to exported caused ability of the business.

    Construction accounting software:- It can be used in strategic planning and operation management and function similarly to an ERP system.

    1. Credit Card processor software:- it allow business to efficiently authorized and process a Credit Card payment and capture important transaction and formation.

    2. financial module software:- it help business to take full advantage of all the duty in the financial system and view finance hospitality.

    3. Fixed asset software:- Simplifies the process of registering assets managing assets locating ghost Assets depreciating Assets.

    4. General ledgers:- Software provides business with the ability to streamline double entry bookkeeping and accounting transactions.

    5. Multi currency and payroll software:- generate invoices for customer and processor credit card payment payroll give ability to set up access multiple payroll etc.

    So above are the financial applications of MIS.

  8. 8. Define DSS. What are the characteristics of DSS?

    Answer:

    DSS:- It is a computer-based system. That support business or organizational decision making activities.

    it is the backbone of an organization because it is a collection of integers add software application and Hardware. So it's helped to decision making.

    1. Characteristics of DSS:- Flexibility feature are flexible so they can be alternator according to need.

    so it works as an helping hand in the work process.

    1. Integrated software:- it enables administrator and professional to develop data models Perform sophisticated analyses generating report publishing them on social media.

    2. easy to develop and deploy:- Multiple project can be created within a single share metadata . Within each project development teams create a wide variety of reusable meta-data objects.

    3. Facilitation:- it was late and support specific decision making activity or Decision Process.

    4. Interaction:- these are Computer Based system design for interactive used by decision Makers.

    5. Ancillary:- DSS staff can spot decision makers and any level in an organisation fullstop they are not intended and to replace the decision-maker.

    6. repeated use:- DSS are intended for repeat use. A specific DSS may be used routinely for use as needed for add use decision sport task.

    7. Task-oriented:- it provides capability that sport one or more tasks related that decision making including Intelligence and data analysis identification and design of alternative and the season implementations.

    8. Comprehensive data access:- It allow user to assess the data from different sources are currently living organization.

    Provide freedom to use choose the data warehouse the best suit their unique requirement and performances.

    1. Old individual and group decision making it provides single platform that allow all user to assess the same information and assessing the same reason of truth.

    So there are the characteristics of differentiation of decision support system.

  9. Section C

    9. Write briefly answer 

    a. Discuss the nature of MIS.

    Answer:

    Nature of MIS:- Nature of management information system is to capture data from various organization functions accounting financial purchasing etc and process it to Useful information.

    The information can be used not only to help management but also to help the worker with the daily decisions.

    Information accessibility would help worker to better understand the organization state.

  10. b. Define the terms system super system and subsystem. 

    Answer:

    System:- System is collection of organized thing and combination of parts working together and accomplish A goal.

    Subsystem:- it is derived from system and it is an integral part of a larger system.

    Super system:- it is a micro level system composed of a number of sub system.

  11. c. What are the strategic information? What are its characteristics 

    Answer:

    strategic information system r system that divide developed in response to corporate business initiatives

    They are intended to give competitive advantage to the organization

    Characteristics of strategic decisions

    • Concerned with the scope of an organization activities.

    • Matching of activity with environment

    • Imaging of activity with the resource bass.

    • Affects of operational decisions.

    • Affects nature and magnitude of strategies

    • Affects and long term decision of company.

  12. d. What are the limitation of Simon's model. 

    Answer:

    Simons defined the task of relational decision-making to the select the alternative that result in the more the desired objective. Efficiency with which the result was obtained.

    Limitations

    1. It is specifies the decision process and will not go beyond choice.

    2. This model does not include the feedback phase and corrective action.

  13. e. Wphat is the difference between mis and DSS?

    Answer:

     

     

    Management information system

    Decision support system

    Support

    info. About performance

    Info. A modeling to problem analyzation

    Report form

    Periodic reports on demand

    Interactive enquiries

    Format

    Prespecified text format

    Flexible adaptable

    Processing

    extract and manipulate data

    Analytical modeling of data

    So the key difference is that mis is a primary level decision making DSS is main part of the decision.