Solved question paper for EC May-2017 (BCA 6th)

E-commerce

Previous year question paper with solutions for E-commerce May-2017

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Question paper 1

  1. Section-A

    1. What do you understand by E-Commerce? How it is it different from traditional commerce? Write various type of e commerce.

    Answer:

    1. E-Commerce> exchange of goods and service , funds and information ,between business and consumers using internet.

     

     

    Comparison Chart

     

     

    Basis for Comparison

    Traditional Commerce

    E- Commerce

    1.

    Meaning

    It is a branch of business which focuses on the exchange of goods and services in some way of others.

    It means carrying out commercial transactions or exchange of information . electronically on internet.

    2.

    Processing of transaction

    Manual

    Automatic

    3.

    Accessibility

    Limited time

    24x7x365

    4.

    Customer interaction

    Face to face

    Screen to face

    5.

    Marketing

    One way marketing

    One to one marketing

    6.

    Payment

    Cash, Cheque, Credit, Card etc.

    Credit,Card, Funds,Transfer etc.

    7.

    Delivery of goods

    Intensity

    Takes time

     

    There are six types of E- Commerce

    >Business-to- Business (B2B)

    >Business-to-consumer (B2C)

    >Consumer-to-consumer(C2C)

    >Consumer-to- Business(C2B)

    >Business-to-Administration(B2A)

    >Consumer-to-Administration(C2A)

    All of them represent a different purchasing dynamic

  2. 2. Discuss any anatomy of e-commerce applications.

    Answer:

    Miltimesia content for E-Commerce application>

    >It can be considered both fuel and traffic for electronic commerce application.

    >The technical definition of multimedia is the use of digital data in more than one format. Such as the combination of text, audio, video, images , graphics , numerical data and animatiions in a computer files.

    >Multimedia is consisted with hardware components in different networks.

    (b)Multimedia storage service and E-Commerce application>

    > E-Commerce requires robust servers to store and distribute large amount of digital content to consumers.

    >These multimedia storage servers are large information warehouse capable of handling various content, ranging from books, newspapers and movies etc.

    > These servers , derive their name because they serve information upom request , must handle large scale distributing , guarantee security , and completely reliability.

    (c) Client > server architecture in electronic commerce > all e – commerce applications follow the client- server model.

    >Clients are derives plus software that request information from servers or interact as message passing.

    >The server manages application tasks, storage and security and provides scalability of multimedia data objects are internal to e-commerce applications.

    (d) Video servers and e-commerce> 1. Telecommunicating and video conferencing.

    2.Geographical information system that require storage and navigation over maps.

    3 Corporate multimedia servers.

    4 Postproduction studios.

    5 Shopping kiosks.

    So, these are some anatomy of e-commerce applications.

  3. 3. Discuss various method of handling data and message security in Electronic Commerce.

    Answer:

    the lack of data and message recursion the internet has become a high profile problem due to increasing number of method trying to spor commerce on the global network.

    >

    • Confidentiality:- Information should not be accessibility to an unauthorized person. It should not be intercepted during the transmission.

    • Integrity:- Information should not be attend during gets transmission over the networks.

    • Availability:- information should be available wherever required within a time limit specified.

    • Authenticity:- There should be a mechanism to authenticate a user before giving him/her an acess to the required information.

    • Non-Repudiablity:- It is the protection against the denial of order or denial of payment . once a sender sends a message . the sender should not be able to deny sending the messages.

    • Encryption:- Information should be enerypted and decrypted only by an authorized user.

    • Audit ability :- Data should be recorded in such a way that it can be andited for integrity requirements.

    Following are the measures of security:-

    1. Encryption:- It is very effective and practically way to safeguard the data being transmitted over time network.

    2. Digital Signature:- Digital signature ensure the authenticity of the information. It is a e-signature authenticated using password.

    3. Security Certificates:- It is a unique digited id used to verify the identity of an individual wedsite or user.

  4. 4. Explain any one mercantile model of merchant's perspective in detail.

    Answer:

    E-Commerce order management cycles:-

    > to order to deliver cycle from the merchant perspective has been managed with an eye towards standardization and cost .

    >This is based an assumption that an organisation must create a set of operating standard for service and production.

    >They perform to these standards while minimized the cost.

    >To fully realize and maintain a competitive advantage in the online environment . it is necessary to examine the order management cycle.

    OMC has the following genric steps:-

    Pre sale interaction

    (a) order planning and order generation:- order planning leaves into order generation. Order a generator into number of pages into E-Commerce environment.

  5. Section-B 

    5. Write a note on legal and ethical issue related to Electronic Commerce.

    Answer:

    JNU forms of e-commerce that enables new business practice have many advantage but also bring numerous risks .

    Following are some of the ethical issues:-


     

    1. Web tracking:- Analysis of log file means forming lock data IT application service or installing software that can plug relevant information from files in house.

    :- companion tracks individual woman throw taking software.

    Writing history saved on your PC hard and anytime you on website, the company knows it.

    1. Privacy:- Most electronic payment systems known to identify of the buyer. So it is necessary to protect the identity of a buyer who uses electronic payment system.

    2. Disintermediation And Reinter mediation:- Inter mediation is one of the most important and interesting e commerce issue related to loss of jobs.


     

    1. Matching and providing information.

    2. Value added services such as consulting.

    Legal issues:- Following are some legal issues

    1. Fraud on the internet:- It is a hot Ishu for both cyber and click and mortar merchants. They are really active in the area of stock.

    The ability of email and pop up ads has past the way for financial criminal to have access to many people.

    1. Copyrights:- Copyrights last protected in collected property it GTS various forms and cannot be used freely.

    It is very difficult to protect in selected property in

    1. Domain Name:- Competition competition over domain name is another legal issue internet addresses are known as domain names and their peers in levels

  6. 6. Explain guideline for internet advertising.

    Answer:

    Following are the some best ways to advertise on the internet:-

    1. Advertising on search engineer:-One of the most frequently used internet and Advertising method is search engine marketing. Google tops them all. The main benefit of this type of advertisement is that they enable improving your websites position through paid advertising.

    2. Advertising on Social media:- networks are helpful to attend a successful business this is not only effective with in your digital marketing strategy but advertising on social networks is increasingly Giving more followers.

    3. Banners:- Banners are the first advertisement to appear on the Internet. They can strategic placing advertisement with different format, size and design within the webpage

    4. Pop-ups:- These are Windows that pop up and take you to website different from what u had just looking at who stop now days did he has become a bigger and bigger no no and internet.

    5. Advertising on Blogs:- This is a type of advertising which is usually done through statically creating an advertisement around and experience, story for reflection.

    6. Advertising on Cell Phones:- Now days, advertisements are the more intended to be viewed from a smartphone without being brother some, whether de bi text, video or image.

    7. Email Marketing:- email marketing Wood Cover and entire article but from this, what taking about advertising and referring to who promotes and advertisement within who promotes and advertisement within everyday, friendly and valuable messages that the user what want to delete.

    8. Video Advertising :- We consume more and more videos that make advertising the kind of King, YouTube, Dailymotion etc are excellent space for advertising your product and service.

  7. 7. Discuss digital token based electronic payment system in Electronic Commerce.

    Answer:

    > it is an electronic payment method based on electronic taken token instead of e cash

    > tokens are generated by the bank of financial institution.

    Categories of element token:-

    1. Cash or real time:-In this method the transaction takes place via the exchange of electronic currency.

    2. Debit or prepaid:- It transaction of information in advance stop this vehicle used in Smart Card electronic purses etc.

    3. Credit or Post-paid:- These types of token based on the identity of customers which Ishu a card, there verification and authentication via a third party.

    The digital token based system have to following issues for which they are established

    1. > nature of transaction for which instrument is designed.

    > design related issues take place in this category.

    > it may be designed to handle micropayments.

    1. Means of settlement:- most transactions settlement methods are used credit cards while other used for 6 for values.

    2. Approach to security:- Since electronic tokens are very from system to system when the business transaction take place. So it is necessary to secure it

    3. Risk Factor:- It is important to analysis risk factor in electronic payment system who stopped because token are not acceptable everywhere.

  8. 8. What do you understand by EDI ? Discuss any two EDI applications in business.

    Answer:

    EDI is Electronic data interchange. It is the electronic interchange business information using a standardized format a.

    > it is a process that allows one party to send information. To another party electronically on the internet.

    • EDI Application

    1. Automobile sector:- In automobile sector IGI is used to keep customers update with the current product and pricing information and during the Purchase cycle.

    > and advance shipping notice is transmitter throw idiom to customer to prepare a loading schedule and to ensure proper receipt for the product.

    > the customer may also make payment on receipt of goods via to speed up the payment process.

    1. Retail Sector:- EDI provides a structured way to maintain and good stock at the retail outlet. Retailers used on common model stock for each shop location and the point of sales top position in update continuously and in network

  9. Section-C

    9. (a) discuss the advantages of eCommerce.

    Answer:

    improve the productivity.

    • Cost E savings.

    • Streamlined business process.

    • Opportunities for new business.

  10. (b) Differentiate between PGP and PEM

    Answer:

     

    PGP:-It define as pretty good privacy.

    PEM:-It is defined as privacy in enhanced Mail.

    PGP

    PEM

    PGP is less flexible .

    PEM is more flexible .

    PGP is less extensible.

    PEM is more extensible.

    PGP requires less infrastructure.

    PEM requires more infrastructure.

  11. (c) write any two type of threats and how does it harm.

    Answer:

     

    1. Viruses:- most people have hear.com pewter viruses, but not many know exactly what they are aur what they do.

    • They can send spam.

    • Provide criminals with access to your computer and contact list.

    1. Hacking:- it is the term used to describe actions taken by someone to gain unauthorised access to a computer.

    • It is is a process by which cybercriminals gain access to your computer.


     

  12. (d) How one can handle IPRs?

    Answer:

    IPR defines as intellectual property e licence. It protects against solution of trade secrets and as a result. Against unfair competition.

    • Without IP Rs hard work is stolen and spread around the globe without paying the creator for their labour.

    • Two primary areas that you should be concerned about our

    • Safeguarding your own intellectual property.

    • Violating someone else intellectual property.

  13. (e) differentiate between use of Smart Card and digital token based payment system.

    Answer:

     

    Smart card

    Digital token-Based

    It has a small microprocessor chip embedded in

    Token based payment system is a system in which tokens are purchased from vendors.

    Used to store money.

    Use as credit in the the goods and service

    Amount gets detected after every transaction.

     

    It has the capacity to store someone personal information

    E token is equivalent to cash that is backed by bank.

  14. (f) write any two type of risk in eCommerce.

    Answer:

    Financial Risk:- Financial profitability price adjustment risk transactions credit risk, exchange rate.

    Web-Attackers:- Credit card found unprotected online server hacking, data errors and customer data security.

  15. (g) explain push based advertising model.

    Answer:

    This is a traditional marketing approach. In which promotional material is presented to large group of people throw channels including the flyers, magazines, television, radio and will board.

    • Online examples of push advertisement:-

    • Email comparison.

    • In testicles and banner ads etc.