MIS (BSC-IT 6th)

Section I

Management Information Systems : A Framework : Importance of MIS; Management

Information System : A Concept ( Management, Information, System); MIS : A Definition (

Information Technology and MIS); Nature and Scope of MIS ( MIS Characteristics, MIS

Functions).

Structure and Classification of MIS : Structure of MIS (MIS Structure Bases on Physical

Components, Information System Processing Functions, Decision Support, Levels of

Management Activities, Organisational Functions); MIS Classification (Transaction Processing

System, Management Information System (MIS), Decision Support System (DSS), Executive

Support System, Office Automation Systems (OASs), Business Expert Systems (BESs);

Functional Information System (Financial Information System, Marketing Information System,

Production/Manufacturing Information System, Human Resource Information System.

Decision Making and MIS : Decision-Making, Simon’s Model of Decision-Making, Types of

Decisions (Purpose of Decision-Making, Level of Programmability, Knowledge of Outcomes);

Methods for Choosing Among Alternatives (Decision Theory or Decision Analysis, Utility,

Decision Tree, Optimization Techniques); Decision Making and MIS.

Information and System Concepts : Information : A Definition; Types of Information (Strategic

Information, Tactical Information, Operational Information); Information Quality; Dimensions of

Information (Economic Dimension, Business Dimension, Technical Dimension); System :

Definition (Multiple Meaning of the Word ‘System’); Kinds of Systems (Abstract and Physical

Systems, Deterministic and Probabilistic Systems, Open and Closed Systems, User-Machine

Systems); System Related Concepts (Boundary, Interface and Black Box, System

Decomposition, Integration of Sub-Systems); Elements of a System; Human as an Information

Processing System (Information Filtering, Human Differences in Information Processing,

Implications for Information Systems).

System Development Approaches : System Development Stages (System Investigation,

System Analysis, System Design, Construction and Testing, Implementation, Maintenance);

System Development Approaches (Waterfall Model, Prototyping, Iterative Enhancement Model,

Spiral Model.

System Analysis : Introduction; Requirement Determination (Understand the Process, Identify

Data Used and Information Generated, Determine Frequency, Timing and Volume, Know the

Performance Controls); Strategies for requirement Determination (Interview, Questionnaire,

Record Review, Observation); Structured Analysis Tools (Data Flow Diagram, Data Dictionary,

Decision Tree and Structured English, Decision Table).

System Design : Design objectives; Conceptual Design (Define Problem, Set System

Objectives, Identify constraints, determine information needs, determine information sources,

develop various designs, documentation of the conceptual design, report preparation); Design

Methods; Detailed System Design (Project Planning and Control, Involve the user, detailed

subsystem definition, output/input design, feedback from the user, database design, procedure

design, design documentation).

Implementation and Evaluation of MIS : Implementation process (planning and

implementation, acquisition of facilities and space planning, MIS Organization and procedure

development, User training, acquisition of hardware and software, Creation of forms and

database, Testing, Change Over); Hardware and Software Selection (Requirements analysis,

Preparation of Tender Specifications, Inviting Tenders, Technical scrutiny and short-listing,

 PTU/BOS/BSIT/111/09-05-2006/batch-2005

35

Detailed Evaluation, Negotiations and Procurement Decisions, Delivery and Installation, Post

Installation Review); Evaluation of MIS (Evaluation Approaches, Evaluation Classes, Product

Based MIS Evaluation, Cost/Benefit Based Evaluation); System Maintenance (Corrective

Maintenance, Adaptive Maintenance, Perfective Maintenance).

Information System Planning : Information System Planning; Planning Terminology (Mission,

Objectives, Strategies, Policies); The Nolan Stage Model; The Four Stage Model of IS Planning

(Strategic Planning, Information Requirement Analysis, Resource Allocation, Project Planning);

Selecting a Methodology; Information Resource Management (IRM); Organization Structure and

Location of MIS.

Information System as an Enabler : Introduction; Changing Concepts of IS (Information as a

necessary Evil, Information for General Management Support, Information for decision making,

Information as a Strategic Resource); IS as an Enabler (Competitive advantage, Organizational

Change, Organizational Learning).