Previous year question paper for CSS (PGDCA 1st)

SECTION-A

Basics of Technical Communication- Functions of Communication-Internal & External Functions,

Models-Shannon & Weaver’s model of communication, Flow, Networks and Importance, Barriers

to Communication, Essential of effective communication (7 C’s and Other principles), Non-verbal

Communication. (8)

SECTION-B

Basic Technical Writing: Paragraph writing (descriptive, Imaginative etc.), precise writing, Reading

and comprehension, Letters – Format & various types. (8)

SECTION-C

Verbal Communication- Presentation Techniques, Interviews, Group Discussions, Extempore,

Meetings and Conferences. (8)

SECTION-D

Technical Communication-Dissertation and Thesis, Technical Reports, Instruction Manuals and

Technical Descriptions, Creating Indexes.