Unit I
Introduction: Definition, characteristics & significance of MIS. Introduction to business systems:
Operations Support Systems, Management Support Systems, Expert Systems, and Knowledge
Management Systems. Information Concepts: Data Vs Information, types of information, quality
of information.
Unit II
Decision Making: Simon’s model of decision making, structured & unstructured
decisions. Database Management: Objectives, role, advantages & disadvantages of DBMS, SQL,
use of databases for integration across functional areas. Introduction to Decision Support System.
Unit III
Design Methodology & Techniques: System development life cycle, software
development models. System Analysis – SRS, DFD, DD & Decision tables.
System Design – design methods, detailed system design, design documentation.
System Implementation & testing.
Unit IV
Implementation & Evaluation: Planning, organizing, testing & changeover. Evaluation
approaches. Brief introduction of emerging concepts and issues in Information Systems: Supply
Chain Management, Customer Relationship Management, ERP, Data Warehousing, Data Mining