BOM (BCOM 1st)

UNIT I

Definition of management: nature and scope, organizational objectives. Forms of different

organizations: Sole Proprietorship, Partnership and Joint Stock Company. Development of

management thoughts: Classical and new classical systems, contingency approaches. Scientific

Management. Social responsibility and business ethics

UNIT II

Planning: Nature, Purpose and Functions, Types, Steps in planning. Decision making and its process.

Organizing: Nature, Importance, Process, Formal & Informal organizations, Organization chart,

Organizing principles, Span of management, Departments by function, Territory, Product/service,

Customer group and Matrix organization. Authority: Definition, Types, Responsibility and

Accountability, Delegation, Decentralization v/s Centralization, Determinants of effective

decentralization

UNIT III

Staffing: Recruitment, Selection, Training, Induction, Performance Management, Manpower

management, Factors affecting staffing, job design Teamwork: Stages of Team Building. Directing:

Motivation: Theories – Maslow, Herzberg, McGregor & Ouchi, and Leadership –Styles, Managerial

Grid, Nine Cell Matrix.

UNIT IV

Controlling: control process, types, barriers to control making, control techniques: budget and nonbudgetary

control devices. Introduction to TQM Introduction to Management by objective